Refund Policy

Effective Date: [Add Date]

At Adwise Media, we believe in transparency and fair business practices. This refund policy explains the conditions under which refunds are applicable.

1. Service Not Started

If the service has not been started after successful payment, the full amount will be refunded to the client.

2. Service Started but No Response

If the service has been initiated but the client does not receive any response, update, or communication from our team, then the remaining unused balance will be refunded after deducting the cost of work already completed.

3. Ad Rejection by Advertising Platforms

If advertisements are rejected by platforms such as Google, Meta (Facebook/Instagram), or any other advertising platform due to policy reasons:

• Design and creative charges will be deducted
• The remaining balance will be refunded

Ad approval or rejection depends entirely on the advertising platform’s policies, and Adwise Media is not responsible for platform-level decisions.

4. Non-Refundable Situations

Refunds will not be applicable in the following cases:

• If the service has been fully delivered
• If delays or failures occur due to client-side issues
• If required information or approvals are not provided on time

5. Refund Processing Time

Approved refunds will be processed within 7–10 business days and credited to the original payment method.

6. Contact Information

For any refund-related queries, please contact us:

📧 Email: support@adwisemedia.in
📞 Phone: [Your Contact Number]